Beginning with pioneering work at a $2 Billion a year Fortune 500 technology company, 20+ years ago, we have been advising clients to launch, manage and optimize outsourcing and offshoring. Typical issues addressed – outsourcing strategy, finding the right vendors, negotiating contracts, onboarding vendor staff, establishing operating processes, metrics, setting up the right management structure, optimizing for maximum benefits. Robotic Process Automation (RPA) creates opportunities for deploying this technology to optimize outsourcing and in some cases eliminate outsourcing altogether and automate processes.