Robotic Process Automation (RPA) and Artificial Intelligence (AI) have emerged as leading technologies to transform businesses. They help improve operations effectiveness and shareholder value due to their transformational potential across the organization. While there are many applications of AI, we focus on RPA/AI for business process automation. These technologies by themselves like any other technologies or business approaches are not sufficient to achieve your business objectives. You need to establish management disciplines, modify organizational structures, processes and affect culture change across the organization to achieve business transformation. This is what we do. Typical issues we address:
Is RPA right for you? What is the business case?
Where do you find use cases?
How do you get stakeholder alignment?
What are the hidden costs? How does reality match with hype?
Do you establish internal competence or partner? Who are the key vendors?
What does it take to achieve success? How do you get started? How do you scale up?
When do you use RPA, when do you use AI? When do you stay with traditional outsourcing? When do you bring work back home?
We have 25+ years' experience in business transformation and improving operations effectiveness. Prior to recent emergence of RPA/AI we did pioneering work using then emerging business approach of Global Outsourcing. We bring lessons learned during this process, recent understanding of RPA/AI technology combined with industry relationships to make your RPA/AI journey a successful one. Whether you are getting started or you have made a beginning but encountering challenges, we can help.
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