Once you have set up your operation, you may wish to find additional avenues for enhancing business value. We can help. Having seen many implementations, we can identify opportunities for improvement and help you implement them.
By far the most common reason for outsourcing is to save money--often, a lot of money. Yet surprisingly often those big savings turn into nickels and dimes. "I don't know what happened," one outsourcing manager told me recently, " Project schedules and performance metrics are slipping, we've gone at least 25% over budget for the past six Quarters. This whole program is out of control and is not delivering what we expected." We have seen several variations of this theme, but the bottom line is you are not getting the benefits you expected from outsourcing and you need to fix it or in some cases do a complete turnaround.
Take advantage of technology advances
Recent advances in digital technologies like Artificial Intelligence, Machine Learning and Data Analytics are having profound influence on all facets of business and this includes IT outsourcing. Specifically, Robotic Process Automation or RPA mimics human actions through software robots or bots. Some processes you have outsourced may be candidates for automation.
To address these situations, we have put together a highly effective approach to improve business value. While we customize the approach to suit the situation, in general, here are the steps and deliverables:
Outcome/Deliverable: Relationship that is turned around and delivering intended results.
While advice is inherent in what we do, our deliverable is tangible and measurable results. We will work with you advisors or as an interim members of your management team taking responsibility for results.